Have you ever wondered how emotionally intelligent you are, or what your Emotional Quotient (EQ) is? Let our training department help you answer these questions with our half-day workshop September 12 in Burnaby called Emotional Intelligence (EQ) – The Myths and the Mastery!

This workshop is designed for all employees and has proven to be an exceptionally powerful and practical learning experience that will benefit participants in their professional and personal lives. You’ll learn how to build better relationships, learn to stay calm and deal with stress more effectively, deal with difficult people and negative energy, and achieve greater happiness.

Here’s what’s covered:

  • What EQ really means in practical, everyday, real world terms
  • Why EQ is a far more important success factor than IQ
  • The EQ – Happiness Connection
  • How to identity your current level of EQ
  • The predictable attitudes and behaviors of low EQ people
  • Four sure-fire strategies on how to develop truly healthy EQ
  • How to deal with unreasonable people with low EQ
  • How to achieve the delicate balance of intellect and emotion and make “common sense decisions
  • How EQ impacts your ability to build and sustain productive relationships
  • How to assert yourself to ensure you get your needs met without appearing like a bully
  • How to stay positive around negative people

You can register for this workshop or any of our other courses at www.icba.ca/courses. You don’t have to be a member to take our courses, but if you’re interested in learning more about membership, visit www.icba.ca/become-a-member.