bcctc_logo_low_resIn our professional lives we don’t get what we deserve – we get what we negotiate. Are you finding your customers, clients, employees or boss or employers increasingly demanding, wanting more for less? Do you ever feel that you are being taken advantage of?

Many individuals often fail in negotiation not because they are unable to get an agreement, but because they walk away from the table when they could have done much better.

In this seminar you will learn a proven, practical step-by-step approach to win-win negotiations and how to protect yourself from “hardball” negotiators.

Some topics to be covered include:

  • The most common negotiating mistakes people make and how to avoid them
  • Understanding the difference between Collaborative “win-win” and Competitive “hardball” negotiations and how to know what game you are playing
  • The characteristics of highly-effective negotiators
  • Understanding the different sources of negotiating power
  • How to strengthen your bargaining position
  • How to create an open communication flow that allows you to deeply understand the other party
  • The 5 steps process to quickly and effectively plan and prepare for your negotiations
  • How to determine your “walk-away point”
  • How to defend yourself against “hardball’ negotiators
  • How to counter the 5 common manipulative strategies being used against you
  • How to create win – win outcomes that ensure the other party lives up to their end of the bargain

Where and When
July 24
Course Information and Registration  

July 26
Course Information and Registration

September 17
Course Information and Registration

September 20
Course Information and Registration


Other courses coming up soon:

Confined Space AwarenessThis is a 4-hour course that runs Aug. 17 in Burnaby and  introduces the Occupational Health and Safety Regulation and precautions required for confined space entry. It also clearly outlines the definition of a confined space and presents the steps to identify and assess hazards and implement controls to eliminate or minimize the hazards.


Spill Response Course (Level One)This course slated for August 14 in Nanaimo is appropriate for personnel who work with, or could come across hazardous materials in the course of their duties. Learn the various Canadian legislation and regulations (both Federal and Provincial) governing hazardous materials, identification of HAZMAT, spill response procedures, personal protection equipment, and much more.


ICBA offers a wide range of courses. You can check out the complete course offerings here.